1. Shipping Methods: We offer shipping via reputable carriers such as USPS, UPS, FedEx, or DHL
2. Shipping Rates: Shipping rates are calculated based on the weight of the order and the destination. Customers can view shipping costs at checkout before completing their order.
3. Shipping Times: Orders are typically processed and shipped within 1-3 business days of payment confirmation. Delivery times will vary depending on the shipping method selected and the destination.
4. International Shipping: We offer international shipping to select countries (US & Canada). Customers are responsible for any customs duties or taxes that may apply to their order.
5. Tracking Information: Once an order has been shipped, customers will receive a tracking number via email. Customers can track their order’s progress online using the provided tracking number.
6. Shipping Address: Customers are responsible for providing accurate and complete shipping information at the time of order placement. We are not responsible for orders that are delayed or lost due to incorrect shipping information provided by the customer.
7. Shipping Delays: While we make every effort to ensure timely delivery of orders, unforeseen circumstances such as weather delays or carrier issues may result in shipping delays. We will notify customers of any significant delays and work to resolve the issue promptly.
8. Shipping Returns: Customers may return or exchange products within 48 hours of delivery for damaged or defective items. Customers must contact us to initiate the return process and provide proof of purchase.
By following our shipping policy, we strive to provide a reliable and efficient shipping experience for our customers while ensuring the safe and timely delivery of our products.
